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[DSL] Former Verizon Now Frontier DSL Issues

Howdy, I'm a former Verizon customer that's now under Frontier and I'm having some DSL issues where it appears that I'm getting the run around from Frontier. I've qualified for and am paying for 3Mb...

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Service Survey

Just got an email from Frontier and CEB asking me to take a survey about my service call experience. One question asks how big of an audience I told about my problems. I have used the least hazardous...

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[TV] HBOGO ETC.

I guess it was too much to hope for, but all the special channel access such as HBOGO do not yet work for those of us just migrated from Verizon to Frontier.

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[Modem] New Modem

Just got info today netgear 7550 is being replaced with Netgear 2200d (looks the same) went throw the install pdfs for res and buss only difference from 7750 is the internet light is blue! same firm...

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Does Frontier throttle speeds etc?

New member here, mostly lurked for a bit heh. I was wondering with the steam sale and such coming up, does Frontier throttle for downloading? I've heard stories of them randomly disconnecting you if...

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Frontier California

Let's use this section for California Customers

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[Internet] Free Boingo Hotspot Access - Is This New?

Maybe I'm just late to the game, but I saw this: https://frontier.com/helpcenter/Categories/internet/browsing-the-web/boingo-wireless-access Anyone heard of this before? Sorry if I'm posting something...

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My PPPoE connection suddeny swtiched to DHCP?

Location: S.E. Michigan, about 10 mi from Ann Arbor. We've always had a PPPoE connection dating back >10 years to VZ days. Our normal set up is a bridged netgear DM111psp modem netgear R6300 router...

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[DSL] Trouble Tickets

So i've made out two tickets so far and both have been closed with my issue still ongoing, is this normal? I would think the ticket would stay open until the issue has been resolved? The first ticket...

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Frontier DSL PPPoE password

I'm visiting my mother in WV and she has Frontier DSL. I want to put her DSL modem (Netgear 7550) in bridged mode and use an ASUS RT-56R due to the issues with the firewall in the 7550. I can see the...

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[FIOS] Billing Issues - Not exactly what agreed with Verizon.

So my contract was expiring and Verizon reached out to me in renewing a 2 year contract right before the switch to Frontier. On 3/29/2016, I renewed with incentive deals that brought my bill to 38.44...

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Adding additional user for access to Account, Video, & Digital Voice

This will allow you to add additional users to access the Frontier TV app and or Digital Voice Access. You may also grant Full User Account Access. This is from the My Frontier App For Full Account...

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[FIOS] Cancel Cable Service of Frontier/FIOS but Keep FIOS DSL

Hi, everyone! Has anyone tried canceling their FIOS cable service, and tried to keep the DSL/Internet portion of their Frontier service? I've logged into the Frontier website, but there is no link to...

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Line upgrade?

So after a long battle with Frontier to get the correct provisioning, I do a weekly check in my modem. Last night, my Max rate went from 7468 Kbps to 10392 Kbps. Maybe Frontier finally did those...

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[FIOS] Moving as an existing customer

I am located in FL and I have 75/75, Phone, Local Channels only, No router/STBs. I have Ethernet to my own gear and with taxes and fees I am paying $100. I am getting ready to move in the coming weeks...

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[FIOS] Should I Replace FiOS Router's Wireless with External AP?

I'm a 'Verizon to Frontier' FiOS phone & internet customer. The wireless range of my FiOS router (mi424wr-rev.i) is inadequate to reach the rooms where we most need WiFi. I can't move the router...

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[FIOS] Ethernet Network Hit by Lightning - ONT Ethernet port 100Mbps

Hello everyone! A couple a months ago my house was struck by lightning which killed nearly all my network devices. I had a Ubiquiti EdgeRouter X and a 24-port gigabit switch. The switch was decimated...

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[FIOS] FrontierTV Mobile App

I know this app is discussed in the various "territory" threads, but I wanted to draw it out as a stand-alone topic so that progress on the app can be more visible. Today (4/8) the Android app seems...

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bad dslam port..

hello i need some fellow frontier customer advice on getting frontier to replace the card at the dslam that is bad its been almost 2 months since i was told the card was bad and still no change in the...

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[DSL] WV

I noticed that with recent updates we have finally be changed to ADSL2plus.

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