frontier.com web site problems -- can't get prices or availability
What's going on with the main company web site? Front row and center on the front page of https://frontier.com/ is a "Enter your address to view plans in your area" input form with street address and...
View Article[FiberOptic] Socal Area Evening Packet Loss
Is anyone else in the SoCal area still experiencing packet loss in the evenings? It's been about two months since the issue has started, and it seems to be consistently happening. I've had a tech come...
View Article[FiberOptic] New to Frontier Fiber. Interesting Issue After Repair...
Hi all, Basically it took two different independent contractors 3 days to finally get service installed, then the morning after/less than 24 hours later we lost service, (last Thursday morning)....
View ArticleFrontier Advertising Outside Service Area
Over the last few months I’ve noticed that Frontier has been expanding fiber all over their West LA service area (formerly owned by Verizon). Today I was driving through West Hollywood and Koreatown...
View ArticleNew app and website coming soon?
Last month I got an email from Frontier stating they were redesigning the MyFrontier App and Frontier.com sometime in October. Unfortunately I think I deleted that email because I didn’t think it was...
View Article[TV] Remote control solutions
I've got my set top box, Roku and DVD player all running through my Denon 8k receiver. Unfortunately, I understand that the Frontier (formerly Verizon) remotes will not control a receiver. I'm looking...
View ArticleSocal area packetloss
Hello, anyone in the southern california area seeing packetloss at this hop? .scr01.lsan.ca.frontiernet.net 21.7% Been testing over the past few weeks and seeing this hop have consistent loss from 3-20%
View Article[Router] Cannot access online banking site from any computer on my network
The subject says it all, but I'll elaborate to be a detailed as possible. I have bank accounts at several institutions. Recently, I replaced my computer. When I tried to access my credit union site, I...
View ArticleLooking for Help with the FAST5290 (FWR226e)
Does anyone have information on how to setup the Sagemcom FAST 5290 (FWR226e) as an Access Point? I have 2Gig Service, but since I have a 10G internal network, I was not able to use this as my router...
View ArticleAny news?
So, all I ever see from Frontier is talk about fiber. I've asked pretty much everyone I can think of up top about when my area will be upgraded but can't get an answer out of anyone. From what I can...
View ArticleHow many DMCA notices before the strike?
Hello, Anybody knows how many DMCA notices one account can receive before your account is terminated. I receive one every 2-3 month and consider getting VPN for all downloads but not sure how...
View ArticleTownhouse Service Availability Issue
Hey guys, I'm considering buying a townhouse, built in 2006. There are 14 units total. Frontier's website says 3 of the unit addresses can get service (fiber, up to 2 Gbps). A 4th unit address says it...
View ArticleONT activation with OLT
Hello all. Anyone know how an ONT is provisioned for access and speed tier? With a cable modem the HFC mac address of the modem is activated on the backend and I believe a configuration file is pushed...
View Article[FiberOptic] Frontier fiber install tomorrow - what hardware to expect
I have an IT background and appreciate a simple/clean handoff. I want the WAN IP assigned to the first device plugged in! In this case it'll be a Fortigate firewall. I know they are showing up with...
View ArticleFrontier Email (9/14/22): An important message about your bill
FYI, per an email from Frontier today they are making changes to their billing system which may prevent viewing of one's Frontier bill on their bank's website between Sept 14 and Oct 31st: Hi XXXX,...
View ArticleWhen Will Frontier Offer Higher Speeds?
AT&T goes to 5Gb/s. CenturyLink/Quantum offers 8Gb/s. Google is going to be doing the same. There are quite a few providers offering 10Gb/s. I really hope that Frontier starts offering at least...
View ArticleDIsconnect fee being replaced with an equipment return fee
My bill as of 11-2-22 has the statement that the current disconnect fee is being replaced by a $20 equipment return/processing fee - effective 11-23-22. I am in Southern California - Riverside County.
View ArticleFrontier vs Altice/Optimum Fiber Infrastructure Installation
Recently watched Frontier deploy their fiber network in my home town. Seems like they have fiber drop points every 4 poles or so and then a main splice enclosure nearby which then leads to a pole...
View Article[Internet] Random outage for 3-5 mins at a time
Has anyone experienced this or have any info that might help me here? Details below. Got Frontier Fiber installed on 9/26/22 - everything was working fine for about 2 weeks after, 0 issues. Then...
View ArticleI want to replace my Actiontec router with a modem (with no wifi)
So, I've purchased a Linksys Velop mesh wifi system. Works perfectly, I love it. However, I have to put it in bridge mode when connecting to the Actiontec router provided by Frontier. (Actually it was...
View Article