My monthly cost for 500/500 just went up from $46.98 to $56.98. I was cool with the $47/month.
Is there anything I can do to get the price back down? Is this a reasonable price? It's $120 more a year and I'm a cheapskate... and 500/500 is all I really need.
I could dump them and go with the cable provider but I don't want to lose fiber and all that upload speed.
UPDATE: Tried chat. Offered me $5 discount for 6 months. Asked if had anything better and said the local cable company offers 600 Mbps for $40/month.... transferred me to retentions waited about another 30+ minutes in queue... retention agent supposedly thought I had left the chat and basically hung up on me (ended the chat) even though I was saying I was there (have a screenshot). Not happy.
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