truck roll for upgrade from 150 to 200?
upgraded to 150/150 a year ago. they changed out the router to a fios g1100 and ont at that time My "promotion" has expired so I called to se what new promotions are available. They say the 150 is not...
View ArticleUpdate on Frontier Refuses to Install Service
Got this from PURA: Dear Mr. BiggA, The Public Utilities Regulatory Authority is in receipt of your most recent consumer affairs inquiry regarding Frontier’s provision of service to your premises....
View Article[FIOS] Cablecard activation
Does anybody happen to know what the cablecard activation number is and if there are any issues with getting a card paired to a different device?
View Article[FIOS] Switching ONT to Ethernet
I created a request in the Direct forum yesterday (Friday) afternoon - no response yet so decided to call Tech Support so I can cutover to ethernet this weekend. The guy had to check with 'someone' and...
View Article[FIOS] Why is Frontier FiOS 200mbps max in California?
In Ventura County (Southern California), I only see 200mbps as the max speed no matter which address I put in. Why is fiber limited to 200mbps symmetrical?
View Article[Router] Router fee added
Finally Frontier has added a $10 router fee, even adding last month retroactively to my account. I do have a two-year contract with them. I thought that meant no increase in fees over that period. My...
View ArticleSwitching triple to just internet
My 2 years is about up and I'm going to eliminate tv and phone and just keep 100 internet. One agent told me it will be $99, another said $79. Has anyone else done this recently? If so, please share...
View Article[Vantage] WiFi can't use Twitter App for Android
I have frontier Vantage internet and wifi router Arris NVG443B. I use an Android cell phone and since getting Vantage and this router I cannot use the Twitter app or Amazon app. Other apps working...
View ArticleUpgrade to the Next Tier for $5.00 a Month
Anybody up for this? Goes to $10.00 on month 13....
View ArticleAutomated Reporting system
I would just like to alert you all to an issue with Frontier's automated reporting system. If you happen to have a scheduled upgrade and your telephone or internet fails you will not be able to report...
View ArticleStrange 911 letter from Frontier
Hi ALL, I got a strange letter from Frontier last Thurs. It essentially said that I needed to accept and acknowledge that 911 via Frontier Voice will not work if the residence loses power and has no...
View ArticleFrontier is out of their minds.
I just got my bill today. What a shock from last month. An increase of $113.04 from last month. It looks like my loyalty credit expired. Talked to a CSR. Would not offer any credits. I really hate...
View Article[DSL] DSL Upgraded
A few months ago with the help of CAF-II funding Frontier built a new DSLAM near our home. The DSLAM was recently activated. This is a big deal in rural areas so we decided to take full advantage of...
View Article[Internet] Got this "Understanding Your Internet" email today.
(Isn't this something old?) Hi Donald We're working with the Federal Communications Commission (FCC) and SamKnows to optimize your connection performance and improve your online experience to establish...
View ArticleFrontier tells rural Ohio residents: no landline for you
After a storm blew over their lines, a southeastern Ohio town has not gotten Frontier landline service restored. (Don't even bother to ask what kind of broadband service they got before it.)...
View Article[Vantage] Any special RJ11 cable I need to get for bonded VDSL2?
My puppy chewed through my DSL cable so I'm in need of a new one... She only severed one of the 4 wires so 1 of my lines is still up luckily. I just have half my speed currently. I have bonded VDSL2 so...
View ArticleNVG443B, NVG448BQ & NVG468MQ latest firmware
What Version number for it? Mines: NVG448BQ Version: 9.2.0h3d78
View Article[FIOS] tax increse in june?
So as best I can tell my FIOS internet only (no tv or phone) bill went up 10.00 mo this as a promo expired (was wondering what increase would be). but at the same time the "taxes and other charges"...
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