Robo call from Frontier re Storm
A few minutes ago I received a robo call from Frontier advising of their ability to help customers when what is left of Florence arrives in the area. I thought it was a proactive gesture. Unfortunately...
View ArticleSevere congestion in frontier's network
I'm in the PNW, something has gone horribly wrong.
View Article[Internet] CT gamers: how's latency in the Greater New Haven area?
My wife wants to move to either Wallingford, North Haven or Hamden (all are Comcast). I'm a huge gamer and we're spoiled right now with Optimum (a.k.a. Altice/Cablevision) where service is fast and...
View ArticleFrontier put me in a 2 year contract I didn't agree to-please help
A year ago my bill increased after my 2 year contract ended (the one I started with Verizon) and my bill started going up. I talked to an online chat rep who said he would add some loyalty credits to...
View ArticleFrontier Road Recovery Surcharge
In the information page of the Frontier bill I just received. Starting next month there is going to be a new surcharge. $0.84 "Frontier Road Recovery surcharge" To help offset the costs of moving their...
View Article[Vantage] Goodbye to Frontier in Connecticut
Had to replace a failing AT&T VIP1200/297 (~10 years old). Frontier sent a VIP2102 without a remote. During activation on 8/31 via chat, told the agent my 3 different models of AT&T remotes do...
View ArticleFrontier withdraws faster plans while Charter increases speeds
Interesting. Neighbor shopping for internet said only speeds offered by Frontier FIOS were 50/50, 100/100, and 150/150. I said that can't be right-- this street has been able to get 300/300 for years,...
View Article[FIOS] Short term service - FL
I have a rental property in the Tampa area that I need service for about 4-6 weeks for alarm/cctv monitoring. Last time I had to do this the area was still Verizon. I had a difficult time explaining...
View ArticleTruck Roll for 75/75
Just curious, receiving a small speed upgrade from 50/50 to 75/75. According to the system the rep told me a tech has to show up. I had 75/75 in the past and don't see the need, wondering if they are...
View ArticleFTTH in Danbury, CT area?
I've been asked to post here about a short meeting with a Frontier tech who was hanging some cable in front of my house. There were two trucks and they were unspooling and hanging some moderately large...
View ArticleTicekt closed without verification that problem resolved
I have to say that I am never surprised by Frontier. On the 21 I called in a trouble line for exceptionally loud hum on the circuit. Later that day we received a telephone call advising that there was...
View Article[FIOS] Frontier Direct forum is useless
What is the point of the Frontier Direct forum if they don't even LOOK at a post there?!?!?!? I posted yesterday morning at 7AM CT that I needed immediate assistance . . . so far, nobody has even...
View Article[Internet] return to frontier internet
I'm planning to get internet from frontier anew since on 'paper' they seem to have better deals than Comcast/Xfinity in my area. (see attachment at bottom) [ I'm currently using my phone's 22 Gig data...
View Articlewgnamerica
I want to watch / stream a show called Carter on WGN. I can see WGN on my Frontier FIOS DVR. I go to: http://www.wgnamerica.com/series/carter/carter/videos/carter_episode101 and frontier is NOT a...
View Article[Router] What to replace failed Actiontec with?
I'm helping a friend of mine that used to have Verizon FIOS and now has Frontier in Keller, TX. He wants to replace the old original actiontec that seems to be malfunctioning after a recent lightning...
View ArticleNVG448BQ latest firmware
What Version number for it? Mines: NVG448BQ Version: 9.2.0h3d78
View Article[Modem] Frontier Arris NVG443B modem wireless schedule problem
I recently had wireless schedule set in order to turn off the SSID at a set time. I went to make a change to this last night and got the attached error and I now cannot make a new schedule. Can anyone...
View Article[FIOS] Switching from moca to ethernet
Hi, I just tried plugging in ethernet to my ONT, and the 10/100 light did NOT light up. Is that normal? Should I simply ask Frontier to do a network type switch from moca to ethernet? I was expecting...
View ArticleFrontier and Spectrum service at the same time in the same house
I currently have Spectrum's 940 Mbps service, with the unfortunate 35 mbps up which is useless for my needs. Now that Frontier has 1 Gbps symmetrical, I am going to add their service but I also need to...
View ArticleAdding 2nd gateway router to FiOS
Trying to add a second gateway router (Actiontec Quantum Gateway G1100) upstairs in addition to my existing Actiontec MI424WR router located downstairs. Tried adding upstairs without connecting coax...
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