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[DSL] Winning-Under provision to provide stability?

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So I recently verified with frontier that I am provisioned at 3Mbps. My neighbor called in (my house is closer to the dslam by a few hundred feet) and he just called to get service and was told his house qualified for 6Mbps or 12 Mbps plans. I called frontier asking for my provisioning to be changed to 6Mbps and was told they cap it at 3Mbps to provide a stable connection and if they increased it, I would experience severe disconnects? Is there any truth in that?

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