Stacy Webber
So frontier ran the fiber lines down my property this week (YAY), but the crew in covering them up...basically dammed up my ditch. After 2 hours with frontier, I was told Stacy Webber would be sent an...
View ArticleWhy won't Frontier fix this?
My little brother keeps having problems with his DSL service. He has super slow speeds (even for DSL) AND the connection keeps dropping when it's raining or humid. I have replaced the modem which gave...
View Article[DSL] Southern Michigan Congestion
Has anyone else started seeing (more) congestion in the Southern Michigan area? My DSLAM is very oversubscribed, but lately the congestion is 'different' and way worse, happening even at off-peak times...
View Article[Phone] Former Verizon users of NOMOROBO in CA, FL, and Texas
I just realized that NOMOROBO was not working for me anymore. It was improperly setup. You need to one use a DIFFERENT Simultaneous ring Phone Number for Frontier. And it is probably turned off in your...
View Article[DSL] Red light, Frontier not helping, Please somebody
Okay, I am here in northwest FL where we had a mass outage in my area on Thursday that I was unaware of till after the fact. So I call Frontier up when I notice the red light with dsl up and ppp down....
View Article[FIOS] [TV] HBO/Cinemax Free Preview Oct 7 - Oct 10
Saw a message on my STB this morning about this. Enjoy!
View ArticlePretending to be a new customer
Hi my family was previously on version fios contract before the takeover and we ended up paying $120 a month for their bundle services. However, our contract is ending and on their website it says the...
View Article[FIOS] question about Frontier Direct forum
Are posts and replies to the Frontier Direct forum considered private? I ask because when I encounter a problem, before contacting customer service I always try to search for similar problem reports to...
View ArticlecallerID on TV screen - weird issue
I am having two really weird issues with activating CallerID to show on my TV. First some background. When Frontier took over Verizon in Sarasota, CallerID on the screen was one of many things to no...
View ArticlePower outage
Lost power to house for about 5-10 minutes. After power back on TV is OK, internet is OK. Phone is dead. No dial tone. Incoming call showed on TV caller ID. Caller then called my cell to tell me. I...
View Article[FIOS] Moving FIOS Hardware question
I am not sure exactly what this box ( see pic ) is... it's not the ONT which is outside... other side of this wall. It's always been in a bad spot in my garage. I'd like it to be about 2' to the right...
View ArticleFTTH in Danbury, CT area?
I've been asked to post here about a short meeting with a Frontier tech who was hanging some cable in front of my house. There were two trucks and they were unspooling and hanging some moderately large...
View ArticleFrontier in Michigan burying new fiber cable
So I live in the country in Michigan. The last couple of weeks frontier has been installing fiber cable (I asked the workers) underground and they are installing new "switches?" I currently have very...
View ArticleSwitching from DslExtreme to Frontier DSL
I currently have DSL Extreme and called Frontier for DSL installation and they are coming on Monday. Will Frontier take care of the switchover, or do i have to call DSL extreme? BTW, Im in California....
View Article[FIOS] "FiOS TV Upgrade Charge" for $8.00
Anybody got any idea what a "FiOS TV Upgrade Charge" is? Ever since Frontier took over Verizon services in Florida in April, I've had 2 of these $8.00/mo. charges on my bill. I've got 2 TV's, and they...
View Article[FIOS] Box going off every morning?
Plano TX: For the past few days, the box has been going off in mid morning. Requires pressing MENU to get it on again. Anyone else?
View ArticleNorth Tampa (Zambito CO) Outage?
I woke this morning to find my Internet services down. I am able to ping the Frontier gateway with no issues, but can not get past there. Tech support is of no use to me and I've pretty much given up...
View Article[FIOS] Quantum G1100 Router Question
Years ago, I installed DeeEnEs to keep my current IP address on DSLReports updated for my Line Monitor. --> https://www.dslreports.com/faq/268 This was when I had the original Actiontec router from...
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