When our accounts were migrated over, the first 10 digits of our account numbers are SUPPOSED TO BE our billing #s. In my case, Frontier chose a 'virtual number' that I have - which is, of course, not my real/billing/main number. This has caused a number of problems with my phone (digital voice) service. It probably cascades into places I haven't discovered yet.
Customer service, as has been well documented here, has been a nightmare of incompetence (including them hanging up on me multiple times).
Is there any advice (contacts/*anything*) I can do to get my account number changed to my real billing number?
Thanks!
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