I have a non standard setup at my house. I am trying to get a 2nd IPC1100p2 box connected and I am getting a 'your device is not authorized message.' A tech came out and did a factory reset of the box and it download it's config from the main server and re-authorized itself. He left. I powered down the box.. took it to another room in my house and powered it back on and it gave me the not authorised message again. I want to see if I can factory reset it and see if I can get it to come up correctly again.
There is only one button on it.... has to be a combination of button presses and putting in the power cord.... anyone have any ideas?
- thanks - jack
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