I got hit with the infamous "Oh yea, looks like the account was never fully setup" bug.
How do I know about that? Two separate $100 charges for onsite technician visits.
Where the (very nice BTW, I feel for him) onsite technician visit consisted of the technician standing at the door saying "Wow, you have a lot of stuff in there. They don't train us on those new modems. You need to hire someone to help you configure all that stuff."
Took several FCC complaints, two months and two Frontier accounts to finally get the issue escalated to someone in the senior networking team who finally took the time to troubleshoot and realized that the account had not been properly configured in their "management system" - whatever that is, and not properly provisioned in the DSLAM if I heard the networking guy properly.
I was so amazed to see traffic coming down the pipe after a couple of months I was just ...
The bit about "two different accounts" -- I do have two separate business accounts, but this issue played out across two accounts at the same location because the first one was closed by Frontier.
Frontier still uses the copper line phone number as part of the account number for DSL - but if you don't subscribe to voice services, they dump the number back in the "available" or "free" pool of numbers.
Guess why I had multiple accounts at this site?
One of my accounts had been turned off for a week and I had an "on site technician" scheduled. He came out and disconnected the ONT rather than repair anything -- I called to ask what the heck and was told the account was closed.
I have one static /29 account.
5 usable static IPs.
Put my subnet with CIDR into any subnetting calculator and you get the gateway on the first usable address.
Frontier uses the last usable address as gateway. However, when setting up the account, they don't give you the gateway, the just give you the network/CIDR.
They are still blocking inbound ports - like port 80/443 and 853 for encrypted DNS.
I moved from a FIOS account out to the sticks to this dual DSL account and I regret it every single day ....
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