Does any one in the following ZIP have issues ? 76244 and 76248 ?
It appears that a hand full of customers (FIOS) are in a weird status: getting some download, but no upload, or barely 0.01 Mbps.
3 days since this issue, and it appears that is a configuration problem on Frontier end. Called the tech support and I was asked if I have Spectrum in my area (!!)...when I replied yes, I was told by the guy that it may be faster to switch to them, rather than wait for the issue to be fixed ( given the relative small number of customers impacted by this issue ).
Is there any way I can escalate this matter ? or ... is it pointless ?
Thanks....
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