So I just signed a lease for an apartment where there's a choice between Frontier and Xfinity. I've found Frontier to be extremely reliable where I currently live, but living with my mom, I didn't exactly have a say in the speed I was getting. I would like to have 50mbps or greater. So I emailed the leasing agent giving her the OK to forward my contact info over to their local rep, who responded within a few hours of having received it. He gave me a rather sketchy-looking customer info sheet with two options; 25mbps internet + voice for ~$50/mo, or 25mbps internet only for ~$40/mo. That is the exact same speed that I have right now! I went to Frontier's website to check and see if the rep was just bluffing, but he wasn't. 25 is the highest option. Then I asked the rep if that was the fastest speed available, to which he said yes, and blamed it on my distance from the node. I checked where the node is when I drove by the complex the other day; its maybe a 1/4 mile from the building and looks like a recent install. And they really can't offer me anything higher than 25? Needless to say, I ended up getting Xfinity.
How is it that even with Frontier investing heavily on new fibre nodes, that's the highest speed they could give me?
↧