So some type of outage might have happened (frontier keeps saying yes then no and wont give any info) and reseting/unplugging my router does not restore my internet or phone service. They tried some stuff on their end but ultimately i was told just reset my ONT. Directions are unplug from the wall and pull a led from the battery. re plug after 7 mins,
I unplugged the battery but all the outlets on this ont dont have anything plug in, i have no clue where/how to unplug it. only guess would be behind the craft lock? heres a picture of the ont (had fios 15+ years so guessing its an older model), any advice would be appreciated
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