I cancelled TV service due to it being out most of the time and received a box and pre-printed UPS label to ship the equipment back in. I did so, and now a month later they billed me $300 and said they never received the items. They then asked me for the tracking number when I called in, which I asked why the hell they don't already have it since they paid for the shipping label. They did have the tracking number on the cardboard box they sent me hilariously enough, but not for the labels used to return the items.
The support rep claims I can go to my UPS store I dropped the package off using and get the tracking number magically somehow which seems like BS.
As insult to injury I also cancelled my Internet Service and need to return a modem but am about 99% sure no matter what happens they will claim I lost it.
Anyone else gone through this type of disaster with Frontier?
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