Hello,
I've been a FIOS customer for nearly 8 years now. Since Frontier took over Verizon's clients here in CA, it's been a disaster to say the least. I've never seen any company be more unethical about their billing practices. I'm talking unwarranted pricing changes, fake pricing being given by retentions....everything you guys already know and discuss here.
I'm tired of paying a ton to such an unethical company and have heard that I can get new customer pricing by having another household member sign up for an account. I'm not under contract, and am super interested in doing this. I would like to have my wife sign up as a new member, but am curious how to properly time the transition? Do I cancel when I'm about to go on vacation and then set up the new installation when I'm back home? Can I set the cancel data the day before the new install data.
Any advice or experience you guys have would be super appreciated. Thanks so much!
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